FAQ | Alyeska Nordic Spa – Alaska’s First Nordic Spa Experience Skip to content

Before you visit the nordic spa

Frequently asked questions

General Information

The spa is located on Alyeska Resort grounds, in our alpine oasis next to the lower tram terminal. The Alyeska Resort address is 1000 Arlberg Ave, Girdwood, Alaska 99587. Click here to open in for Google Maps. 

No, access to the spa is not automatically included with your stay. 

No, access to the spa is not included with a ski pass. However, packages may be available. Please visit our Book Now page for a list of our packages.  

Yes, please contact our reservations team to add the spa to your hotel reservation. concierge@anordicspa.com

Yes, reservations are required to access Alyeska Nordic Spa.

Please visit our Book Now page for the most up-to-date reservation information. Note that if the date you are looking for isn’t available, it is currently sold out or not open for booking yet. Please check again later.

When you book the full-day hydrotherapy, you can arrive at your leisure as of 9am onwards. 

When you book the Twilight Soak you can arrive on or after 5pm.

Exclusive to spa guests, Two Trees Bistro is open Monday through Thursday from 12 pm to 8 pm, and Friday through Sunday from 10 am to 8 pm. The dining room closes at 7 pm. Reservations not required. 

For groups of 6 or more, please contact our team at twotrees@anordicspa.com for a seamless experience.

Pricing for Hydrotherapy Access starts at $119 per person. Massage Therapy pricing can be found here. The Nordic Spa is open Monday through Sunday from 9am to 9pm.

*Pricing is subject to change.

Yes, the Bistro offers a menu of delicious snacks and shareable, wholesome plates to order, along with a variety of coffees, refreshments, and alcoholic beverages. The Bistro is only open to Alyeska Nordic Spa guests.

Please note, outside food and drink cannot be brought into the spa, and alcoholic drinks can only be consumed within the bistro. Alcohol is strictly prohibited in all other areas of the spa.

At this time, you can purchase Alyeska Resort Gift cards to be used at the Spa. 

Please check our jobs portal for all available positions.

Our spa circuit uses hot and cold therapy to stimulate the body and has been known to increase blood pressure and circulation. We encourage all expectant mothers to seek advice from their medical provider before using our facilities.

There are several transportation options from the Anchorage airport to the Alyeska resort in Girdwood:
    1. The hotel can make arrangements for taxi and/or car service. Contact the concierge to make arrangements 24 hours in advance at guestservices@alyeskaresort.com.
    2. Car rental
    3. Take a train to Girdwood, then the local Girdwood transit.  It is a 15-20 minute taxi/uber ride in Anchorage from the airport to the train depot in Anchorage. In the summer the train runs twice a day from Anchorage to Girdwood and twice a day from Girdwood back to Anchorage. Check Anchorage Train Scheulde.
    4. The Girdwood bus schedule can be found here: Check the Girdwood Bus schedule.

Yes. A valid credit card is required to book your spa reservation, however you will not be charged until you arrive at the spa.

Policies

Yes, bathing suites are mandatory in the spa, steam rooms, and saunas. We will provide you with a bathrobe to wear as you move about the spa. 

No. To protect the privacy of others, we ask that you leave your cell phones and cameras in the lockers provided to you.

Alyeska Nordic Spa is an adults-only (18+) facility.

Should you need to cancel or make changes to your appointment, please login to your Klickbook account. Please provide a minimum of 24 hours’ notice. Cancellations with less than the required notice or no shows will be charged in full. Please email our team if you’re having login issues on concierge@anordicspa.com

Starting May 1, we will be adding a 16% automatic gratuity to all of our massage services, to make it even easier for you to acknowledge the exceptional work of our therapists. This gratuity is included in the price of the service, so you can sit back, relax, and not worry about the guesswork and uncertainty of what is an appropriate tip. Should you like to adjust the amount of gratuity, you can do so at the front desk, which gives you the flexibility to show your appreciation in the way that best suits you. This change allows you to fully immerse in your massage experience, without added worries. We believe that this change will enhance your overall massage experience.

Preparing for your visit

We will provide you with spa shoes, a robe, towels and a locker at check-in. All that’s required for entry into the spa is a bathing suit. Lockers are provided in both our women’s and men’s changing rooms to store personal belongings. Please ensure that you do not leave any valuables in the lockers. We cannot guarantee the safety of your personal belongings.

Please bring: 

  • Bathing suit (required)
  • Non-glass water bottle
  • Sunscreen, hat, and sunglasses as required

For non-hotel guests, please park in the back overflow parking lot then head towards the Alyeska Tram to reach the new spa building. Our building is located next to the tram terminal.

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